General Manager - Dunkin
On-siteGalloway, New Jersey, United States
Job Summary
Manage overall day-to-day operations and profitability of a Dunkin Donuts quick service restaurant within a travel plaza, leading a dedicated team to exceed targeted financial and performance metrics. Direct daily activities of associates and managers to achieve objectives around sales, speed of service, customer satisfaction, brand standards, and food safety. Maintain operating budgets, inventory controls, labor costs, and gross profit while ensuring compliance with local, state, and federal laws. Recruit, develop, and retain staff through hiring, coaching, training, and disciplinary actions, resolving customer complaints and enforcing cash handling policies. Collaborate with support partners including Brand Partners, Human Resources, and Finance to maintain seamless relationships with vendors and the community. Available for a flexible on-site schedule of approximately 50 hours per week, including days, nights, weekends, and holidays.
Required Qualifications
- High school diploma or general education development (GED) equivalent
- 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant
- Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds
- Occasionally attend meetings or travel to support other locations
Desired Qualifications
- ServSafe Certification Preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.