General Manager - Dallas (GA1102) (70618)
On-siteDallas, Texas, United States or Dallas, Georgia, United States
Job Summary
Own site-level P&L results by managing labor, revenue, expenses, membership growth, and guest satisfaction while solving problems directly rather than escalating. Hire, develop, and retain a winning team of attendants, key holders, and assistant general managers, conducting timely performance evaluations and handling discipline or terminations as needed. Make real-time operational decisions to adjust staffing, priorities, and execution within company guardrails, while safeguarding the brand through every guest interaction and community engagement. Ensure compliance with legal requirements, emphasize safety and security protocols, and lead with a strong sales mindset to drive performance. Manage chemical inventory, scheduling, and equipment maintenance, including preventive repairs and ladder use. Operate outdoors in all weather conditions, moving safely around vehicles and uneven terrain while carrying up to 50 pounds.
Required Qualifications
- Own site level P&L results
- Labor, revenue, expenses, membership growth, guest satisfaction
- Problems are the GM's to solve, not escalate by default
- Hire, develop, and retain a winning team
- Build future leaders, not just fill shifts
- Set the tone for culture, expectations, and execution
- Make real time operational decisions
- Adjust staffing, priorities, and execution to meet business needs
- Operate within company guardrails — but lead decisively
- Create and maintain a positive, team-oriented work environment
- Attract, recruit, train, and develop all attendants, key holders, and assistant general manager
- Trained to perform preventive maintenance and repairs equipment
- Manage chemical inventory, scheduling, labor costs, and equipment functionality
- Perform required administrative duties including disciplinary action, terminations, scheduling, employee relations and life cycle recruiting
- Continuously seek ways to improve the business
- Ensure compliance with legal requirements and company policies and procedures
- Ensure that safety and security are emphasized, practiced, and periodically reviewed, and that employees are trained in appropriate responses
- Lead the team with a strong sales mindset, driving performance and guest experience
- Participates in the hiring and training of hourly team members
- Conducts performance evaluations that are timely and constructive
- Handles discipline and termination of employees as needed and in accordance with company policy
- Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)
- Be on your feet for extended periods of time/ the entire work shift
- Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
- Ability to carry, lift, push, pull, and move up to 50 pounds
- Alert and able to maneuver around moving vehicles and equipment
- Safely climb and maneuver a 12ft ladder
- Respond quickly to sounds
- Move safely over uneven terrain and in confined spaces
- See clearly and respond to dangerous situations
- Must have the ability to be mobile and engaged with all ModTeam members and customers at pay station, tunnel entrance, and vacuum lot
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