General Manager
On-siteWhite Oak, Pennsylvania, United States or White Oak, Ohio, United States
Job Summary
Lead daily restaurant operations in White Oak, PA, ensuring efficiency, profitability, and adherence to food safety and cleanliness standards. Recruit, train, schedule, and manage team members while fostering a positive culture focused on excellent customer service. Monitor inventory, control labor and food costs, oversee cash handling, and analyze financial reports to drive sales growth. Resolve customer complaints promptly and coordinate operational goals with franchise ownership. Maintain equipment and facility upkeep to ensure a safe environment. Requires 2+ years of QSR management experience, ServSafe certification, and ability to work flexible shifts including nights, weekends, and holidays.
Required Qualifications
- 2+ years of management experience in the restaurant or QSR (quick service restaurant) industry
- Proven ability to lead, train, and motivate a diverse team
- Strong organizational, communication, and problem-solving skills
- Knowledge of labor laws, food safety regulations, and restaurant financials
- Ability to work a flexible schedule including nights, weekends, and holidays
- High school diploma or equivalent
- ServSafe certification
- Ability to understand and follow direction from others
- Ability to read recipes and memorize and replicate food production procedures
- Ability to work in a high volume, fast-paced work environment
- Skill and coordination with kitchen utensils and equipment
Desired Qualifications
- Dairy Queen or similar brand experience
- Associate or bachelor's degree in business or hospitality
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