General Manager (Convention Centre)
$70,300–$81,400 year
On-site · Hamilton, Ontario, Canada
Job Summary
Oversee the Hamilton Convention Centre by Carmen’s, providing strategic leadership and managing operations, guest experience, and a high-performing team. Responsible for driving revenue growth, developing new markets and revenue streams, coordinating cross-department efforts, preparing budgets and financial reports, and ensuring compliance with licensing, health and safety standards. Build and maintain strong relationships with guests, clients, vendors, and external stakeholders, participate in union processes, and contribute to the redevelopment and growth strategy of the venue and Carmen’s Group. Lead with guest and client satisfaction at the forefront, while promoting organizational values and delivering exceptional events.
Required Qualifications
- Bachelor’s degree in business or a related field
- 7 to 10 years of senior management experience in hospitality/events/venue management
- 3 to 5 years of facility management
- 3 to 5 years of sales generation or business development
- experience compiling and presenting financial data
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