General Manager (Contract)
On-siteKelowna, British Columbia, Canada
Job Summary
Lead an interdisciplinary team of Managers, Sales Consultants, and front-line employees to build a strong, cohesive workforce through sourcing, selection, and onboarding. Manage performance by coaching staff, planning for succession, and ensuring accountability across financial results, customer service, employee engagement, and reputational risk. Apply service standards to decision-making while engaging residents, families, and community partners to ensure Chartwell Retirement Residence residents feel at home. Requires 3-5 years of leadership experience in Retirement Living or Hospitality with strong communication and budget management skills. Contract term of 18-24 months.
Required Qualifications
- Experience in the Retirement Living, Hospitality, or another relevant sector
- Minimum of 3-5 years' experience in a leadership role
- Very strong communication skills and the ability to interact with residents, families, community professionals and various outside partners
- Demonstrated decision-making, problem-solving, and budget management skills
Desired Qualifications
- preferably in a relevant sector such as Retirement Living or Hospitality
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