General Manager- Condo
On-siteSunny Isles Beach, Florida, United States
Job Summary
Direct the daily operations, financial management, and maintenance of a condominium association under Board supervision. Plan policies for asset protection, manage the budget, oversee site inspections, and prepare emergency preparedness plans. Lead the on-site team through hiring, training, and performance reviews while ensuring compliance with Florida statutes and Castle Management contracts. Serve as the primary liaison for Board members, residents, and vendors, responding to escalations and handling violations. Maintain 24/7 on-call availability for emergency consultation and manage architectural review processes. Requires an active CAM license, five years of leadership experience, and knowledge of high-rise life safety systems.
Required Qualifications
- An active CAM license
- Five (5) years of CAM or related leadership and business experience
- Five (5) years of Leadership Experience, leading a team of at least 10 teammates
- Knowledge and understanding of High Rise/ Condo Life Safety equipment (Fire suppression systems, generators, chillers, cooling towers, elevators, etc.)
- Basic knowledge and understanding of Property Management accounting practices, terminology, and budgeting skills
- Intermediate command of computer hardware/software, specifically Microsoft Office Suite
- Knowledgeable about building mechanics
- Outstanding customer service, communication, and interpersonal skills
- The ability to apply conflict resolution strategies
- Ability to work under tight deadlines and use time effectively based on key priorities in a fast-paced environment
- Ability to delegate tasks appropriately
- Excellent verbal and written communication skills with the ability to communicate, receive, and exchange ideas and information by means of spoken and written language
- Excellent interpersonal, negotiation, and change management skills
- Excellent organizational skills and attention to detail
- Excellent leadership development skills with the ability to coach, mentor, and develop a team
- Strong critical thinking, analytical, and problem-solving skills
- Ability to prioritize tasks and to delegate them when appropriate
- Ability to act with integrity, professionalism, and confidentiality
- Strong presentation and public speaking skills
- Intermediate skills with Microsoft Office Suite (including SharePoint, Excel, Word, Outlook, and PowerPoint)
- Multiple language fluency
- Ability to lift 30lbs. following appropriate safety procedures
- Ability to work in an upright standing position for long periods of time
- Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain)
- Ability to walk and climb stairs
- Ability to handle, grasp, feel objects
- Ability to reach with hands and arms
- Extensive use of fingers for typing and visual use of the computer monitor
- Ability to quickly and easily navigate property/buildings
- Ability to repeat various motions with wrists, hands, and fingers
- Ability to detect auditory and/or visual emergency alarms
- Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone
- Visual ability correctable to 20/20
- Ability to respond verbally in an understandable, professional manner in person and over the telephone
- Ability to work extended hours and weekends if needed
- Position may require a valid Driver's License
- Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations
- Must be available for weekend shifts
- Must be on call 24 hours a day, 7 days a week, for emergency consultation
Desired Qualifications
- CMCA, AMS, or PCAM
- A Bachelor's degree with a concentration in business or hospitality
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