General Manager
$4,004,000–$4,004,000 year
On-siteColumbia, South Carolina, United States
Job Summary
Manage overall store performance by meeting or exceeding Company standards and coach team members to build new business and increase growth. Lead local marketing strategies, process loan and pawn applications, and enforce quality standards while supervising office security and cash management. Conduct proper opening and closing procedures, handle complex customer situations, and develop work schedules to ensure optimal staffing. Maintain store appearance, oversee facility needs, and perform duties including on-site vehicle appraisals and external marketing. Work a full-time schedule of at least 40 hours per week with regular in-person attendance, including weekends.
Required Qualifications
- High school diploma or equivalent
- Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries
- Operations experience in a leadership capacity
- Excellent verbal and written communication skills
- Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday
- Must be at least 18 years of age (19 in Alabama)
- Background check required
- The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard
- Maintain a full-time work schedule with regular, in-person attendance, including weekends
- A full-time work schedule for this position includes, at a minimum, 40 hours per week
Desired Qualifications
- Associates degree or higher
- Experience in check cashing, document verification, money order processing
- Bilingual (English/Spanish)
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