General Manager
$4,004,000–$4,004,000 year
On-siteColumbia, South Carolina, United States
Job Summary
Manage overall store performance by meeting or exceeding Company performance standards and lead the team to grow revenue through local marketing strategies and community events. Coach all team members on systems, account management, and performance reports while examining loan applications and assessing risk within established limits. Enforce compliance with quality standards and laws, supervise office security including cash management and loss prevention, and conduct proper opening and closing procedures. Handle complex customer situations with integrity, maintain store appearance and planograms, and develop work schedules to ensure optimal staffing. Maintain a full-time schedule with regular in-person attendance including weekends.
Required Qualifications
- High school diploma or equivalent
- Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries
- Operations experience in a leadership capacity
- Excellent verbal and written communication skills
- Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday
- Must be at least 18 years of age (19 in Alabama)
- Background check
- Ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard
- Must maintain a full-time work schedule with regular, in-person attendance, including weekends
- Must be able to work 40 hours per week
Desired Qualifications
- Associates degree or higher
- Experience in check cashing, document verification, money order processing
- Bilingual (English/Spanish)
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