General Manager
$45,000–$50,000 year
On-siteKnoxville, Tennessee, United States
Job Summary
General Manager will lead and supervise the gym club’s day-to-day operations, drive revenue growth, and ensure a superior customer experience. Responsibilities include recruiting, leading, and developing staff (Assistant Managers, MODs, Front Desk, Childcare, Lifeguards, Tennis Professionals, Club Attendants), managing sales performance, maintaining welcoming atmosphere, supporting staff development, resolving issues promptly, promoting the club in local communities, and ensuring compliance with policies. The role oversees deposits, payroll, scheduling, inventory, and club documentation, with performance metrics tied to KPI targets and eligibility for monthly bonuses.
Required Qualifications
- Hard working, goal oriented, enthusiastic, and energetic.
- Solid work ethic with strong decision-making skills
- Self-starter who takes initiative with minimal direction and supervision
- Basic computer, math, and communication skills required.
- Superior customer service skills, preferably in the fitness industry
- Solid supervisory, diplomacy and listening skills.
- Both detail and results-oriented with high degree of professionalism and organizational skills
- Strong communication, problem-solving, time management and analytical skills
- Strong time management skills, ability to effectively manage multiple priorities in a rapidly changing environment.
- Demonstrated ability to work both autonomously and collaboratively within teams.
- Possess a working knowledge of all purchasing/sales web-based programming and fitness software utilized by C4F as it relates to sales of services to members.
- Must be computer proficient and well versed in Microsoft Office Suite.
- Strong track record of successfully executing on directives and meeting key strategic initiatives as designed and/or approved by assigned Regional Manager as well as Managing Partner
- Ability to travel to other clubs as needed.
- Five years Supervisor or Manager experience. Preferably in a fitness, hospitality, or retail environment in a high-volume atmosphere.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.