General Manager - Club Pilates Lansing
$40,000–$60,000 year
On-siteLansing, Michigan, United States
Job Summary
Drive sales and lead generation by implementing strategic processes to schedule demo classes, close memberships, and collect outstanding dues. Manage multi-stream revenue including memberships, retail, private training, and teacher training while overseeing studio operations, staff scheduling, and vendor relations. Lead a team of instructors and sales representatives, handle inventory coordination, and execute local marketing partnerships to enhance brand awareness. Create and schedule engaging social media content across platforms while monitoring reviews and responding to client messages. This role reports directly to the regional manager and requires 2+ years of management and sales experience in boutique fitness or premium hospitality.
Required Qualifications
- 2+ years of management and sales experience in boutique fitness, premium hospitality, luxury retail, or sales-driven wellness environments
- Strong leadership skills to motivate and coordinate a team
- Confident in generating personal sales, hitting membership targets, and training Sales Representatives to close deals
- Highly organized, proficient in data management, ability to prioritize and meet deadlines
- Ability to manage and drive 4 distinct revenue streams: memberships, retail, private training, and teacher training
- Familiarity with local community engagement tactics to enhance regional brand awareness
- Ability to work harmoniously with co-workers, clients and the general public
- Proven experience creating, scheduling, and managing engaging content on Facebook and Instagram to increase followers and local engagement while maintaining brand voice
- Fluent in English with excellent interpersonal, writing, and grammar skills
- Ability to project a professional, punctual, reliable, and neat appearance
- Strong attention to detail and accuracy
- Trustworthy and ability to handle confidential information
- Proficiency with computers, CRM systems/studio software
- Experience with ClubReady
- 2 years of management experience
- 2 years of sales experience
- In person work location
Desired Qualifications
- Experience in boutique fitness
- Leadership talent from premium hospitality, luxury retail, and sales-driven wellness environments (such as high-end medical spas, luxury wellness clubs, or premium guest services)
- Understanding how to deliver an exceptional, elevated client experience while aggressively driving revenue
- Experience with ClubReady
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