General Manager - Childress #33

Oversee entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing. Manage all areas of the restaurant to make final decisions on important matters while ensuring PRIDE systems and routines are incorporated into daily activities. Develop and achieve the restaurant's game plan by working with the Director of Marketing and ensure guest service meets company standards. Respond to customer complaints promptly to resolve problems and maintain satisfaction. Staff, train, and develop assistant managers and hourly employees through orientations, ongoing feedback, and performance reviews. Manage restaurant schedules to ensure proper staffing for all day parts and sales volumes. Manage the P & L to optimize profit by controlling COGS, labor, and controllables.