General Manager - CHARLOTTE SOUTH PARK
$50,000–$55,000 year
On-siteCharlotte, North Carolina, United States
Job Summary
Lead spa operations and overall performance by driving sales growth, membership performance, and profitability through P&L ownership. Recruit, hire, and retain a high-performing team while coaching staff with a people-first mindset to build a culture of accountability and service excellence. Increase revenue via memberships, service utilization, and retail by executing local marketing and community outreach initiatives. Optimize scheduling and staffing to support both service and business needs, using reporting and data to identify opportunities and improve results. This role requires flexible hours including nights, weekends, and holidays.
Required Qualifications
- 3–5 years of leadership experience
- Proven success driving sales and team performance
- Strong communication and leadership skills
- A balance of people leadership and business acumen
- Strong experience working with KPIs is required
Desired Qualifications
- P&L experience strongly preferred
- Comfort in a fast-paced environment
- Flexible schedule (nights/weekends/holidays)
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