General Manager
$4,004,000–$4,004,000 year
On-siteMacon, Georgia, United States
Job Summary
Manage overall store performance by meeting or exceeding Company standards, coaching team members to build new business and increase revenue through local marketing strategies and community events. Process loan and pawn applications, assess risk within established limits, and enforce adherence to quality standards, procedures, and local regulations. Supervise office security, maintain cash management and loss prevention, and conduct proper opening and closing procedures while training new staff in keyholder duties. Handle complex customer situations with integrity, monitor store appearance and facility needs, and develop work schedules to ensure optimal staffing. Maintain a full-time schedule with regular in-person attendance, including weekends, with a minimum of 40 hours per week.
Required Qualifications
- High school diploma or equivalent
- Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries
- Operations experience in a leadership capacity
- Excellent verbal and written communication skills
- Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday
- Must be at least 18 years of age (19 in Alabama)
- Background check
- Ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard
- Must maintain a full-time work schedule with regular, in-person attendance, including weekends
- Must be able to work 40 hours per week
Desired Qualifications
- Associates degree or higher
- Experience in check cashing, document verification, money order processing
- Bilingual (English/Spanish)
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