General Manager - Cadillac Lynnfield
$200,000–$500,000 year
On-siteLynnfield, Massachusetts, United States
EXPIREDLynnfield, Massachusetts, United StatesOn-siteFull Time$200,000–$500,000 yearEnterprise
Full TimeEnterprise
Job Summary
Lead the Cadillac Lynnfield dealership by planning annual operations, meeting manufacturer volume commitments, and ensuring all volume forecasts are submitted to the factory on time. Hire, train, and motivate all department managers while conducting interviews for every candidate before final hiring decisions are made. Direct and monitor supervisory personnel functions, including completing formal performance evaluations and resolving escalated customer complaints that department managers cannot rectify. Develop merchandising strategies, approve training requests, and review compensation plans to align with company goals. Coordinate weekly meetings with the controller to review departmental forecasts and maintain accurate financial records. Serve as a role model who actively invites team ideas, addresses complaints promptly, and collaborates across departments to enhance the guest experience.
Required Qualifications
- Experience within the automotive industry
- Education
- Ability to develop merchandising strategies
- Ability to create effective, cost-efficient advertising programs
- Ability to monitor daily operating control (DOC) report
- Ability to implement improved courses of action
- Ability to provide accurate weekly reports on the financial condition
- Ability to ensure monthly financial statements are complete, accurate, and submitted on time
- Ability to develop and maintain good working relationships with lending institutions
- Ability to develop and maintain good working relationships with manufacturer personnel
- Ability to communicate management policies and procedures to all team members
- Ability to build morale
- Ability to hold regularly scheduled manager meetings
- Ability to ensure every department is operating efficiently and profitably
- Ability to review all requests for training
- Ability to approve training requests
- Ability to monitor training effectiveness
- Ability to review and approve compensation plans
- Ability to ensure compensation plans are within company guidelines
- Ability to coordinate with the accounting office
- Ability to ensure records and analyses are maintained accurately
- Ability to resolve customer complaints
- Ability to conduct counseling sessions
- Ability to conduct terminations
- Ability to provide leadership through example
- Ability to share knowledge and skill
- Ability to supervise, manage, and direct the selection of dealership management
- Ability to train dealership management
- Ability to develop dealership management
- Ability to appraise dealership management
- Ability to assign work to dealership management
- Ability to address complaints in a timely manner
- Ability to adhere to company policies and procedures
- Ability to comply with Asbury Automotive Group Code of Conduct
- Ability to participate in proactive team efforts
- Ability to achieve departmental goals
- Ability to achieve company goals
- Ability to perform other duties as assigned
Desired Qualifications
- Passion for developing talent
- Passion for providing exceptional guest experiences
- Passion for being an innovator in the automotive industry
- Ability to make a positive impact on the business
- Ability to make a positive impact on the lives of team members
- Ability to make a positive impact on the lives of customers
- Strong, energetic, people-focused leadership style
- Ability to redefine the car-buying experience
- Ability to serve as a role model
- Ability to be a servant leader
- Ability to encompass core values in behavior
- Ability to recognize and praise team members for exceptional performance
- Ability to provide great guest expectations
- Ability to explain the 'why' behind requests or decisions
- Ability to rarely show strong negative emotions such as impatience, frustration, or anger
- Willingness to perform routine tasks when needed
- Humility
- Ability to give credit to others instead of self
- Ability to view honest mistakes as learning experiences
- Ability to actively invite team members' ideas, questions, and concerns
- Ability to encourage team members to ask for help or support
- Ability to genuinely welcome the opportunity to assist team members
- Attentiveness when others are speaking
- Ability to demonstrate proper phone etiquette
- Ability to avoid profanity and sarcasm
- Ability to avoid interrupting people
- Ability to let team members finish their thoughts
- Ability to encourage collaboration between team members from different departments
- Ability to prioritize helping other team members who are serving guests
- Ability to treat all co-workers, customers, and vendors professionally and with respect
- Ability to maintain a clean and organized work area
- Ability to maintain a professional appearance
- Ability to adhere to the dealership dress code
- Ability to interview all job candidates before a final hiring decision is made
- Ability to direct and monitor all dealership management or supervisory personnel functions
- Ability to complete formal performance evaluations of all department managers
- Ability to plan dealership operations for the coming year
- Ability to submit plans to Asbury Automotive for approval
- Ability to ensure volume commitments to the manufacturer are met
- Ability to meet with the controller/office manager weekly
- Ability to review departmental forecasts for consistency with monthly and annual forecasts
- Ability to meet with managers individually
- Ability to develop monthly and annual goals and objectives
- Ability to review actual performance
- Ability to contribute to the store's efforts to deliver an exceptional guest experience
- Ability to make it a top priority to help other team members who are serving guests
- Ability to be highly responsive to team members' requests for information or assistance
- Ability to ensure that the core values of the company are encompassed in behavior at all times
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.