General Manager
$70,000–$70,000 year
On-siteJamestown, New York, United States
Job Summary
Manage daily restaurant operations, staff, and sales execution while ensuring compliance with company policies and applicable laws. Recruit, interview, hire, train, and manage employees through performance appraisals, rewards, and disciplinary actions. Build sales, hit goals, and drive profitability by maximizing table turnover, controlling food and labor costs, and optimizing schedules. Coach team members, resolve guest complaints, and maintain high standards for food quality, cleanliness, and safety. Model professional behavior, enforce OSHA and health codes, and oversee inventory, cash control, and facility assets. Communicate sales performance and cascade corporate initiatives to the management team and staff.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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