General Manager
$70,000–$70,000 year
On-siteNew Philadelphia, Ohio, United States
Job Summary
Manage daily restaurant operations, staff, and execution of company policies to drive sales, profitability, and guest satisfaction. Recruit, hire, train, and direct employees while coaching team members to ensure high engagement and service quality. Control food and labor costs through recipe adherence, inventory management, and optimized scheduling to maximize table turnover and sales per hour. Resolve guest complaints, enforce safety codes, and maintain facility standards while modeling professional behavior. Communicate sales performance and corporate initiatives to the management team, occasionally assisting with category duties as needed.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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