General Manager
$70,000–$70,000 year
On-sitePikeville, Kentucky, United States
Job Summary
Manage daily restaurant operations and staff, including recruiting, hiring, training, and directing work while enforcing company policies and applicable laws. Build sales, hit goals, and drive profitability through P&L management, food cost control, and labor optimization. Coach team members to ensure guest satisfaction, resolve food quality and service issues, and model professional behavior in a warm, hospitable atmosphere. Monitor inventory, maintain facility standards, ensure compliance with OSHA and safety codes, and communicate sales performance to the management team. Occasionally assist with category job duties as needed.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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