General Manager
$70,000–$70,000 year
On-siteMonroe, Michigan, United States
Job Summary
Manage daily restaurant operations, staff, and execution of company policies while driving sales, profitability, and goal achievement. Recruit, interview, hire, train, appraise, and discipline employees; resolve guest complaints and food quality/service issues. Coach team members to ensure success and guest satisfaction, model professional behavior, and champion sales building and suggestive selling. Maximize table turnover and sales per guest by controlling food, labor, and carryout costs through recipe adherence, portion control, and optimized scheduling. Maintain efficient operations, enforce safety codes, monitor inventory, review financial reports, and ensure facility and asset standards. Meet and greet guests, investigate problems, and satisfy guests 100%. Communicate sales performance and variances to management, cascade corporate initiatives, and occasionally assist with category duties. Ensure OSHA, health, and security policies are met while maintaining a safe environment for guests and crew.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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