General Manager
$70,000–$70,000 year
On-siteNorth Olmsted, Ohio, United States
Job Summary
Manage daily restaurant operations, staff, and execution of company policies while driving sales, profitability, and goal achievement. Recruit, interview, hire, train, and manage employees including performance appraisals, rewards, discipline, and termination. Resolve guest complaints, investigate food quality and service issues, and ensure OSHA, health, and safety code compliance. Maximize table turnover, sales per guest, and sales per hour through suggestive selling and category job assistance. Control food, labor, and carryout costs via recipe adherence, portion control, weekly inventory, and optimized scheduling. Monitor financial reports, maintain facility assets, and enforce safe work behaviors for guests and crew. Model professional behavior to ensure high employee engagement and guest satisfaction. Work a variety of shifts and weekends; pay up to $70,000 annually.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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