General Manager
$70,000–$70,000 year
On-siteFairview Heights, Illinois, United States
Job Summary
Manage daily restaurant operations, staff, and systems while executing company policies and procedures. Provide leadership, direction, and training to direct reports; recruit, hire, train, appraise, and discipline employees. Build sales, hit goals, and drive profitability through P&L management, cost controls, and inventory oversight. Coach team members to ensure guest satisfaction and model professional behavior. Communicate sales performance, cascade corporate initiatives, and resolve food quality or service issues. Enforce safety codes, maintain facility standards, and optimize labor schedules using the company tool.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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