General Manager
$70,000–$70,000 year
On-siteBattle Creek, Michigan, United States
Job Summary
Manage daily restaurant operations, staff, and execution of company policies while driving sales, profitability, and goal achievement. Recruit, hire, train, and direct employees; appraise performance, resolve complaints, and enforce safety codes. Build team engagement, coach staff for guest satisfaction, and model professional behavior to maintain a hospitable atmosphere. Maximize table turnover and sales per guest by championing suggestive selling and optimizing labor schedules. Control food and labor costs through portion control, inventory management, and financial reporting. Monitor quality standards, cleanliness, and equipment usage while ensuring compliance with OSHA and local health regulations. Meet and greet guests to investigate and resolve food quality or service issues immediately.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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