General Manager

Manage daily restaurant operations, staff, and execution of company policies while driving sales, profitability, and goal achievement. Recruit, hire, train, and direct employees; address complaints, resolve problems, and coach team members to ensure high guest satisfaction and employee engagement. Model professional behavior to create a warm atmosphere, meet and greet guests, and investigate food quality or service issues. Control day-to-day activities including cash security, inventory, labor scheduling, and financial reports to maintain efficient operations and cost controls. Ensure compliance with OSHA, health, and safety codes while maintaining facility standards and equipment. Communicate sales performance and variances to management, cascade corporate initiatives, and occasionally assist with category duties as needed.