General Manager
$70,000–$70,000 year
On-siteBay City, Michigan, United States
Job Summary
Manage daily restaurant operations, staff, and guest service while driving sales, profitability, and cost control. Lead direct reports through recruiting, training, performance appraisals, and discipline; coach team members to ensure high guest satisfaction and employee engagement. Monitor food quality, cleanliness, and safety standards by enforcing OSHA and health codes, resolving service issues, and maintaining efficient inventory and cash procedures. Optimize labor costs through weekly scheduling and manage P&L items including food, carryout, and labor expenses. Model professional behavior to foster a warm, hospitable atmosphere and cascade corporate initiatives to the management team.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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