General Manager
$70,000–$70,000 year
On-siteCuyahoga Falls, Ohio, United States
Job Summary
Manage daily restaurant operations, staff, and guests by executing company policies, leading direct reports, and driving sales and profitability. Recruit, hire, train, and discipline employees while coaching team members to ensure high guest satisfaction and engagement. Maximize table turnover and sales per hour by championing sales building activities and suggestive selling. Control food, labor, and carryout costs through recipe adherence, portion control, and optimized scheduling. Monitor inventory, maintain facility assets, and enforce OSHA and safety codes to ensure a secure environment. Resolve food quality and service issues immediately, meet and greet guests, and cascade corporate initiatives to the management team.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.