General Manager
$70,000–$70,000 year
On-siteLexington, Kentucky, United States
Job Summary
Manage daily restaurant operations and staff, executing company policies while providing leadership, training, and development to direct reports. Build sales, hit goals, and drive profitability through cost control, inventory management, and labor optimization. Recruit, interview, hire, and train employees; address complaints, resolve problems, and coach team members to ensure guest satisfaction. Meet and greet guests, investigate food quality and service issues, and model professional behavior to maintain a warm, hospitable atmosphere. Monitor daily activities for cleanliness standards, enforce safety codes, and communicate sales performance and variances to the management team.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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