General Manager
$70,000–$70,000 year
On-siteNiagara Falls, New York, United States
Job Summary
Manage daily restaurant operations, staff, and execution of company policies while driving sales, profitability, and goal achievement. Lead direct reports through recruiting, training, performance appraisals, and discipline; coach team members to ensure guest satisfaction and high engagement. Optimize food and labor costs, control inventory, and maintain OSHA and health code compliance. Monitor financial reports, enforce safety behaviors, and resolve guest service issues immediately. Model professional behavior to create a warm atmosphere and champion sales activities.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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