General Manager
$70,000–$70,000 year
On-siteGrove City, Ohio, United States
Job Summary
Manage daily restaurant operations, staff, and execution of company policies while driving sales, profitability, and goal achievement. Recruit, hire, train, and direct employees; appraise performance, resolve complaints, and coach team members to ensure guest satisfaction and high engagement. Model professional behavior, maintain safe work environments, and enforce OSHA and health codes. Monitor food quality, cleanliness, and inventory; control costs through portion control, recipe adherence, and optimized labor scheduling. Review financial reports, manage P&L items, and assist with category duties as needed. Meet and greet guests, investigate service issues, and cascade corporate initiatives. Work a variety of shifts and weekends in a fast-paced family dining environment.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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