General Manager
$70,000–$70,000 year
On-siteElkins, West Virginia, United States
Job Summary
Manage daily restaurant operations, staff, and sales execution while ensuring compliance with company policies and applicable laws. Recruit, hire, train, and direct employees; appraise performance, resolve complaints, and coach team members to drive profitability and guest satisfaction. Monitor food and labor costs, control inventory, review financial reports, and maintain facility standards. Enforce safety protocols, meet health codes, and handle guest issues to maximize table turnover and sales per guest. Assist with category duties as needed and cascade corporate initiatives to the team.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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