General Manager
$70,000–$70,000 year
On-siteFairmont, West Virginia, United States
Job Summary
Manage daily restaurant operations, staff, and guest service while driving sales, profitability, and adherence to company policies. Recruit, hire, train, and evaluate employees; coach team members to ensure high engagement and guest satisfaction. Control food and labor costs through portion control, recipe adherence, and optimized scheduling. Monitor inventory, maintain facility standards, and enforce safety protocols including OSHA and health codes. Resolve food quality and service issues immediately while modeling professional behavior to foster a warm, hospitable atmosphere. Communicate sales performance and variances to the management team, cascade corporate initiatives, and assist with category duties as needed.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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