General Manager
$70,000–$70,000 year
On-siteWestlake, Ohio, United States
Job Summary
Manage daily restaurant operations, staff, and systems while executing company policies and driving profitability through sales growth and cost control. Recruit, hire, train, and direct employees; appraise performance, resolve complaints, and coach team members to ensure guest satisfaction and high engagement. Monitor food quality, cleanliness, and safety standards while enforcing OSHA and health codes. Control labor and food costs by optimizing schedules, managing inventory, and reviewing financial reports. Model professional behavior to maintain a warm, hospitable atmosphere and meet all cash control and security procedures. Occasionally assist with category duties as needed.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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