General Manager
$70,000–$70,000 year
On-siteRipley, West Virginia, United States
Job Summary
Manage daily restaurant operations, staff, and execution of company policies while driving sales, profitability, and goal achievement. Lead direct reports through recruiting, training, performance appraisals, and discipline; shape culture to ensure high employee engagement and guest satisfaction. Control food and labor costs via recipe adherence, portion control, and optimized scheduling; maintain inventory, cash security, and facility standards. Resolve guest complaints, enforce safety codes, and monitor quality and cleanliness. Communicate sales performance and variances to management, cascade corporate initiatives, and occasionally assist with category duties. Model professional behavior to create a warm, hospitable atmosphere.
Required Qualifications
- High School diploma or equivalent
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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