General Manager
$70,000–$70,000 year
On-siteFort Mitchell, Kentucky, United States
Job Summary
Manage daily restaurant operations, staff, and execution of company policies while driving sales, profitability, and guest satisfaction. Recruit, interview, hire, train, and discipline employees; plan work assignments, appraise performance, and resolve complaints. Build sales through suggestive selling and maximize table turnover, sales per guest, and sales per hour. Meet and greet guests, investigate food quality and service issues, and ensure OSHA, health, and safety codes are met. Control food, labor, and carryout costs via recipe adherence, portion control, and optimized scheduling. Monitor inventory, manage cash and security, review financial reports, and maintain facility standards. Model professional behavior to shape culture and ensure high employee engagement.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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