General Manager
$70,000–$70,000 year
On-siteHolland, Ohio, United States
Job Summary
Manage daily restaurant operations, staff, and execution of company policies to drive sales, profitability, and guest satisfaction. Recruit, hire, train, and direct employees while coaching the team to ensure high engagement and resolve complaints. Control food and labor costs through inventory management, portion control, and optimized scheduling to maintain P&L targets. Enforce safety codes, ensure quality standards, and meet and greet guests to uphold the farm-fresh dining experience. Work flexible shifts including weekends and evenings, reporting performance variances to the Director of Operations.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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