General Manager
$70,000–$70,000 year
On-siteMadison Heights, Michigan, United States
Job Summary
Manage daily restaurant operations, staff, and execution of company policies while driving sales, profitability, and goal achievement. Recruit, hire, train, and direct employees; appraise performance, resolve complaints, and coach team members to ensure guest satisfaction. Monitor food quality, cleanliness, and safety standards; enforce OSHA and health codes. Control day-to-day activities including cash security, inventory, labor scheduling, and financial reports to manage P&L, food costs, and labor expenses. Model professional behavior to maintain a hospitable atmosphere and ensure efficient table turnover. Occasionally assist with category duties as needed.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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