General Manager
$70,000–$70,000 year
On-siteColdwater, Michigan, United States
Job Summary
Manage daily restaurant operations, staff, and sales execution while driving profitability and adhering to company policies. Recruit, hire, train, and evaluate employees; coach the team to ensure high guest satisfaction and engagement. Maximize table turnover and sales per guest by championing suggestive selling and optimizing labor schedules. Monitor food and labor costs, control inventory, and maintain facility standards while ensuring compliance with OSHA and health codes. Resolve guest complaints and address food quality or service issues immediately. Control day-to-day activities including cash procedures, equipment usage, and asset maintenance. Communicate sales variances and corporate initiatives to management.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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