General Manager
$70,000–$70,000 year
On-siteDover, Ohio, United States
Job Summary
Manage daily restaurant operations, staff, and execution of company policies while building sales and driving profitability. Lead direct reports through recruiting, hiring, training, and performance management; coach the team to ensure guest satisfaction and high engagement. Monitor food quality, cleanliness, and safety standards, resolving service issues and enforcing OSHA and health codes. Control costs by optimizing labor schedules, managing inventory, and adhering to recipes and portion control. Communicate sales performance variances to management, cascade corporate initiatives, and model professional behavior to maintain a warm, hospitable atmosphere. Occasionally assist with category duties as needed.
Required Qualifications
- Prior experience in a leadership role
- Available to work a variety of shifts and weekends
Desired Qualifications
- A minimum of 4-6 years of prior experience in a family, fast-food, or casual dining restaurant
- College and/or culinary schooling
- Excellent communication skills
- Strong interpersonal skills and conflict resolution abilities
- Strong planning and organization skills
- Dedication to providing exceptional guest service
- Excellent computer skills
- Strong analytical/problem solving skills
- Exceptional team building capability
- Basic business math and accounting skills
- Basic personal computer literacy
- Ability to manage multiple projects
- Ability to be a role model in employee appearance and presentation
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