General Manager - Baird #36

Oversee entire restaurant operations, including financial performance, product production, inventory, personnel, sales, and marketing, while ensuring adherence to owner and franchisor guidelines. Manage all areas of the restaurant to make final decisions on important matters, ensuring PRIDE systems are incorporated into daily routines. Develop and achieve the restaurant's game plan by working with the Director of Marketing, while staffing, training, and developing assistant managers and hourly employees through orientations, feedback, and performance reviews. Manage schedules to ensure proper staffing for all day parts and sales volumes, and control COGS, Labor, and Controllables to optimize profit. Respond to customer complaints promptly to maintain satisfaction and work with local chambers and schools to increase sales. Maintain positive relationships with all team members to foster a cooperative climate conducive to maximizing morale, productivity, and efficiency.