General Manager
$95,000–$105,000 year
On-siteSomerville, Massachusetts, United States
Job Summary
Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the day. Drive daily sales through direct guest engagement, event execution, and marketing initiatives while building high-performing teams across every department. Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction. Own full P&L performance including labor, COGS, inventory, and cost controls. Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all times. Requires significant leadership experience in a high-volume, guest-focused venue with full P&L fluency. Flexible schedule including nights, weekends, and holidays.
Required Qualifications
- Significant leadership experience in a high-volume, guest-focused venue (entertainment, hospitality, or full-service restaurant)
- A proven record of driving sales growth and hitting financial targets
- Full P&L fluency including budgeting, forecasting, labor optimization, and cost control
- A track record of building and developing leadership teams from the ground up
- A visible, floor-first leadership presence, especially during peak periods
- Flexible schedule including nights, weekends, and holidays
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