General Manager
$80,000–$90,000 year
On-siteBoston, Massachusetts, United States
Job Summary
Direct all hiring, training, and supervision for the front of house and facility teams while enforcing labor laws and maintaining company policies. Oversee day-to-day operations, including purchasing, inventory management, cleaning, and daily financial reviews to set and monitor performance metrics on revenue, labor, and cost of goods. Ensure guest service standards are met through staff development and uphold a positive culture that drives retention. Review and approve all invoices while communicating regularly with the Senior Operations Team. Manage venue performance regarding loss prevention and customer satisfaction within the fast-paced environment of Alibi Bar and Lounge at The Liberty Hotel in Boston.
Required Qualifications
- Passion and vision for hospitality and guest service
- Excellent Communicator, both verbal and written
- Demonstrable ability to multi-task
- Strong organizational skills
- Intense attention to detail with accuracy and consistency
- Ability to build effective relationships with a wide range of people
- Strong presentation skills
- Good knowledge of food, beverage & market trends
Desired Qualifications
- Knowledge of RESY, Toast, MS Office, Tripleseat, Review platforms, and other software a plus
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