General Manager
$45,760–$62,400 year
On-site · Manhattan, Kansas, United States
Job Summary
General Manager at Chick-fil-A in Manhattan, KS oversees daily restaurant operations to ensure excellence in food quality, cleanliness, speed of service, and guest experience. Leads Front of House and Back of House leadership teams, manages staffing including recruiting, interviewing, hiring, onboarding, and retention, drives operational performance through coaching and goal setting, and monitors labor, food cost, and other metrics. Maintains a positive, high-performance culture aligned with Chick-fil-A values, oversees scheduling, trains leaders and team members, ensures compliance with food safety procedures and health regulations, analyzes performance to identify improvement opportunities, and supports catering, marketing, and community engagement initiatives. The role requires leadership, accountability, servant leadership, and a commitment to developing high-performing teams, with opportunities for advancement and a focus on teamwork and continuous improvement.
Required Qualifications
- 4+ years of restaurant management experience
- open availability
- strong leadership and communication skills
- ability to recruit, interview, hire, onboard, and retain staff
- focus on guest experience and service quality
- ability to manage labor and food costs
- compliance with safety and health regulations
- ability to train and develop leaders and teams
- proactive and solutions-oriented
- commitment to Chick-fil-A values and culture
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