General Manager(09345) - 9650 Legacy Drive, Suite 202
On-siteFort Worth, Texas, United States
Job Summary
Manage all shift operations, including cost and inventory controls, cash handling, and customer relations while setting a strict example for the crew. Execute staffing, food management, store cleanliness, and marketing to ensure profitability and adherence to all policies. Process telephone and in-person orders, operate equipment, and manage deliveries within a designated area using a valid driver's license. Perform repetitive physical tasks such as lifting heavy cases, carrying pizzas, and navigating adverse weather conditions. This role offers a path to franchise ownership and corporate management.
Required Qualifications
- Valid driver's license with safe driving record meeting company standards
- Access to an insured vehicle which can be used for delivery
- Navigational skills to read a map, locate addresses within designated delivery area
- Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
- Standing
- Walking
- Sitting
- Lifting
- Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
- Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
- Cases are usually lifted from floor and stacked onto shelves up to 72"high
- Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
- Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
- Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
- To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push
- Trays may also be pulled
- Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
- Forward bending at the waist is necessary at the pizza assembly station
- Forward bending is also present at the front counter and when stocking ingredients
- Performed occasionally to stock shelves and to clean low areas
- Reaching is performed continuously; up, down and forward
- Workers reach above 72"occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves
- Workers reach down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes
- Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
- Eye-hand coordination is essential
- Use of hands is continuous during the day
- Frequently activities require use of one or both hands
- Shaping pizza dough requires frequent and forceful use of forearms and wrists
- Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter
- Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes
- Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes
- Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
- Deliver product by car and then to door of customer
- Deliver flyers and door hangers
- Deliver pizzas within a designated delivery area
- Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location
- During delivery, carry pizzas and beverages while performing'walking' and 'climbing' duties
- Navigation of five or more flights of stairs may be required
- Far vision and night vision for driving
- Must be able to lift 50 lbs
- Must be able to climb stairs or a ladder
- Must be able to bend forward at the waist
- Must be able to reach above 72 inches
- Must be able to reach down
- Must be able to reach forward
- Must be able to push a dolly with up to 7.5 pounds of force
- Must be able to pull trays
- Must be able to squat or crouch occasionally
- Must be able to stand
- Must be able to walk
- Must be able to sit
- Must be able to work under stress
- Must be able to deal with people
- Must be able to analyze and compile data
- Must be able to make judgments and decisions
- Must be able to work alone and with others
- Must be able to perform repetitive tasks
- Must be able to meet strict quality control standards
- Must be able to direct activities
- Must be able to operate all equipment
- Must be able to stock ingredients from delivery area to storage, work area, walk-in cooler
- Must be able to prepare product
- Must be able to receive and process telephone orders
- Must be able to take inventory and complete associated paperwork
- Must be able to clean equipment and facility approximately daily
- Must be able to work to a Schedule
- Must be able to maintain Perfect Image and adherence to standards
- Must be able to provide Great Customer Service
- Must be able to demonstrate Attendance& punctuality
- Must be able to manage Transportation to/from work
- Must be able to maintain Store cleanliness
- Must be able to manage Marketing
- Must be able to manage Profitability
- Must be able to manage cost controls
- Must be able to manage inventory control
- Must be able to manage cash control
- Must be able to manage Customer relations
- Must be able to set the example
- Must be able to follow ALL policy and procedures 100% of the time
- Must be able to expect the same from your crew
- Must be able to work in Varying and sometimes adverse weather conditions
- Must be able to tolerate In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
- Must be able to tolerate Sudden changes in temperature in work area and while outside
- Must be able to tolerate Fumes from food odors
- Must be able to tolerate Exposure to cornmeal dust
- Must be able to tolerate Cramped quarters including walk-in cooler
- Must be able to tolerate Hot surfaces/tools from oven up to 500 degrees or higher
- Must be able to tolerate Sharp edges and moving mechanical parts
- Must be able to talk and hear on telephone
- Must be able to work in Varying and sometimes adverse weather conditions when delivering product, driving and couponing
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