General Manager(07575)- 4572 N. Robert Rd
On-sitePrescott Valley, Arizona, United States
Job Summary
Oversee daily store operations, drive sales growth, and ensure departmental efficiency and profitability. Recruit, develop, and retain top talent while managing food safety, team member safety, and compliance with company standards. Provide best-in-class customer service, troubleshoot technology systems, and control costs through accurate P&L, food cost, and labor management. Lead team development in a fast-paced environment, resolving customer concerns and promoting accountability. Requires one year of prior General Manager experience in a similar setting, a valid driver's license, and strong decision-making skills.
Required Qualifications
- Minimum of one year of prior General Manager experience in a fast-paced service environment
- Understand and demonstrate basic operations procedures and cost management capabilities
- Experience in recruiting, retaining, and developing multiple employees
- Ability to lead and promote team members and food safety protocols
- Excellent customer service skills
- Ability to operate and troubleshoot technology (POS, ATS, etc.)
- Must be at least 18 years of age
- High School equivalent education level
- Proven ability to lead by example and ensure accountability from a team
- Proven ability to problem solve and resolve customer concerns and/or complaints
- Strong decision making and conflict resolution skills
- Proven ability to set goals and set up plans to achieve them
- Proven ability to work as a part of a team to achieve a common goal
- Experience managing a P&L, food cost, and labor (ability to add, subtract, multiply, and divide accurately and quickly)
- Excellent verbal, written, and communication skill
Desired Qualifications
- Valid driver's license with safe driving record meeting company standards preferred
- Fast food/quick service restaurant experience preferred
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