General Manager (05119) - 8595 College Parkway, Ste 100A
On-siteFort Myers, Florida, United States
Job Summary
Manage all shift operations, including cost controls, inventory, cash handling, and customer relations. Set an example by adhering to all policies and procedures while ensuring staff follow the same standards. Handle staffing, paperwork, food management, and store cleanliness to maintain profitability and perfect image. Deliver pizzas within a designated area, navigate various terrains and adverse weather, and make several deliveries per shift using a valid driver's license and insured vehicle. Process telephone and in-person orders, operate equipment, and stock ingredients from the delivery area to storage.
Required Qualifications
- Valid driver's license with safe driving record meeting company standards
- Access to insured vehicle which can be used for delivery
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Navigational skills to read a map, locate addresses within designated delivery area
- Ability to navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Far vision and night vision for driving
- The ability to direct activities
- The ability to perform repetitive tasks
- The ability to work alone and with others
- The ability to work under stress
- The ability to meet strict quality control standards
- The ability to deal with people
- The ability to analyze and compile data
- The ability to make judgements and decisions
- Must be able to lift 50 pounds
- Must be able to carry 30 pounds of pizza sauce
- Must be able to carry 12 pounds of pizza dough trays
- Must be able to push a stack of trays weighing up to 7.5 pounds
- Must be able to climb stairs or a ladder
- Must be able to stoop and bend at the waist
- Must be able to reach above 72 inches
- Must be able to stand for most tasks
- Must be able to walk short distances
- Must be able to sit for paperwork
- Must be able to crouch or squat occasionally
- Must be able to reach forward
- Must be able to drive a car
- Must be able to deliver product by car
- Must be able to deliver flyers and door hangers
- Must be able to operate all equipment
- Must be able to stock ingredients from delivery area to storage, work area, walk-in cooler
- Must be able to prepare product
- Must be able to receive and process telephone orders
- Must be able to take inventory and complete associated paperwork
- Must be able to clean equipment and facility approximately daily
- Must be able to work in varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
- Must be able to work in in-store temperatures ranging from 36 degrees to 90 degrees and above
- Must be able to handle sudden changes in temperature in work area and while outside
- Must be able to handle fumes from food odors
- Must be able to handle exposure to cornmeal dust
- Must be able to work in cramped quarters including walk-in cooler
- Must be able to handle hot surfaces/tools from oven up to 500 degrees or higher
- Must be able to handle sharp edges and moving mechanical parts
- Must be able to talk and hear on telephone
- Must be able to navigate five or more flights of stairs during delivery
- Must be able to work under adverse weather conditions when delivering product, driving and couponing
- Must be able to work with pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
- Must be able to deliver pizzas within a designated delivery area
- Must be able to make several deliveries per shift
- Must be able to work with a hand truck
- Must be able to stack cases onto shelves up to 72 inches high
- Must be able to turn on/off oven controls
- Must be able to change prices on signs
- Must be able to wash walls
- Must be able to perform maintenance
- Must be able to scoop cornmeal from a plastic barrel
- Must be able to wash dishes
- Must be able to answer phones
- Must be able to obtain topping ingredients
- Must be able to clean work surfaces
- Must be able to follow ALL policy and procedures 100% of the time
- Must be able to expect the same from your crew
- Must be able to set the example
- Must be able to work to a Schedule
- Must be able to maintain Perfect Image and adherence to standards
- Must be able to provide Great Customer Service
- Must be able to maintain Attendance & punctuality
- Must be able to manage Transportation to/from work
- Must be able to maintain Store cleanliness
- Must be able to manage Marketing
- Must be able to manage Profitability
- Must be able to manage Staffing
- Must be able to manage Paperwork
- Must be able to manage Cost Controls
- Must be able to manage Food management
- Must be able to manage Customer relations
- Must be able to manage cash control
- Must be able to manage inventory control
- Must be able to manage cost controls
- Must be able to manage Customer relations
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
- Must be able to manage all inventory control
- Must be able to manage all cash control
- Must be able to manage all Customer relations
- Must be able to manage all Staffing
- Must be able to manage all Paperwork
- Must be able to manage all Cost Controls
- Must be able to manage all Food management
- Must be able to manage all Work to a Schedule
- Must be able to manage all Perfect Image and adherence to standards
- Must be able to manage all Great Customer Service
- Must be able to manage all Attendance & punctuality
- Must be able to manage all Transportation to/from work
- Must be able to manage all Store cleanliness
- Must be able to manage all Marketing
- Must be able to manage all Profitability
- Must be able to manage all cost controls
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