General Manager(02795) - 701 South Greenbriar Rd
On-siteCarterville, Illinois, United States
Job Summary
Manage all shift operations including cost controls, inventory, cash handling, and customer relations while setting a standard for your crew. Execute staffing, food management, and store cleanliness protocols to ensure perfect image and adherence to standards. Process telephone and in-person orders, operate equipment, and stock ingredients from the delivery area to storage. Deliver pizzas within a designated area using a personal vehicle, navigating adverse terrain and multi-story buildings. Maintain punctuality and attendance while managing profitability and marketing efforts. Valid driver's license and safe driving record required.
Required Qualifications
- Valid driver's license with safe driving record meeting company standards
- Access to insured vehicle which can be used for delivery
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Navigational skills to read a map, locate addresses within designated delivery area
- Ability to navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Far vision and night vision for driving
- The ability to direct activities
- The ability to perform repetitive tasks
- The ability to work alone and with others
- The ability to work under stress
- The ability to meet strict quality control standards
- The ability to deal with people
- The ability to analyze and compile data
- The ability to make judgements and decisions
- Must be able to lift 50 pounds
- Must be able to carry 30 pounds of pizza sauce
- Must be able to carry 12 pounds of pizza dough trays
- Must be able to push a stack of trays weighing up to 7.5 pounds
- Must be able to climb stairs or a ladder
- Must be able to stoop and bend
- Must be able to reach above 72 inches
- Must be able to stand
- Must be able to walk short distances
- Must be able to sit
- Must be able to crouch or squat
- Must be able to reach forward
- Must be able to drive a car
- Must be able to deliver product by car
- Must be able to deliver flyers and door hangers
- Must be able to operate all equipment
- Must be able to stock ingredients from delivery area to storage, work area, walk-in cooler
- Must be able to prepare product
- Must be able to receive and process telephone orders
- Must be able to take inventory and complete associated paperwork
- Must be able to clean equipment and facility approximately daily
- Must be able to work in varying and sometimes adverse weather conditions
- Must be able to work in in-store temperatures ranging from 36 degrees to 90 degrees and above
- Must be able to work with sudden changes in temperature
- Must be able to work with fumes from food odors
- Must be able to work with exposure to cornmeal dust
- Must be able to work in cramped quarters including walk-in cooler
- Must be able to work with hot surfaces/tools up to 500 degrees or higher
- Must be able to work with sharp edges and moving mechanical parts
- Must be able to talk and hear on telephone
- Must have judgment
- Must have math skills
- Must have the ability to multitask
- Must be able to follow ALL policy and procedures 100% of the time
- Must be able to expect the same from your crew
- Must be able to set the example
- Must be able to work to a Schedule
- Must be able to maintain Perfect Image and adherence to standards
- Must be able to provide Great Customer Service
- Must be able to maintain Attendance & punctuality
- Must be able to provide Transportation to/from work
- Must be able to maintain Store cleanliness
- Must be able to handle Marketing
- Must be able to handle Profitability
- Must be able to handle Staffing
- Must be able to handle Paperwork
- Must be able to handle Cost Controls
- Must be able to handle Food management
- Must be able to handle Customer relations
- Must be able to handle all cost controls
- Must be able to handle all inventory control
- Must be able to handle all cash control
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