General Manager(01248) - 2080 Niles Rd. #100
On-siteSaint Joseph, Michigan, United States
Job Summary
Manage all shift operations including cost, inventory, and cash controls while enforcing strict policy adherence and customer service standards. Oversee staffing, food management, store cleanliness, and marketing efforts to drive profitability. Coordinate deliveries within a designated area, handling product transport and door-to-door service while navigating various terrains. Operate all equipment, process telephone and in-person orders, and maintain accurate records. This role requires accurate math skills, valid driver's license, and the ability to work in varying weather conditions and temperature extremes.
Required Qualifications
- Judgment
- Math
- Ability to multitask
- Must follow ALL policy and procedures 100% of the time
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Navigational skills to read a map, locate addresses within designated delivery area
- Ability to navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product
- Must navigate adverse weather conditions when removing trash and performing other outside tasks
- In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
- Sudden changes in temperature in work area and while outside
- Fumes from food odors
- Exposure to cornmeal dust
- Cramped quarters including walk-in cooler
- Hot surfaces/tools from oven up to 500 degrees or higher
- Sharp edges and moving mechanical parts
- Varying and sometimes adverse weather conditions when delivering product, driving and couponing
- Near and mid-range vision for most in-store tasks
- Depth perception
- Ability to differentiate between hot and cold surfaces
- Far vision and night vision for driving
- The ability to direct activities
- Perform repetitive tasks
- Work alone and with others
- Work under stress
- Meet strict quality control standards
- Deal with people
- Analyze and compile data
- Make judgements and decisions
- Standing position
- Walking for short distances for short durations
- Sitting for paperwork completion
- Lifting bulk product deliveries using a hand truck
- Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
- Cases are usually lifted from floor and stacked onto shelves up to 72" high
- Carrying large cans weighing 3 pounds, 7 ounces
- Occasionally carrying pizza sauce weighing 30 pounds
- Carrying trays of pizza dough three at a time weighing approximately 12 pounds per tray
- Pushing trays which are placed on dollies requiring a force of up to 7.5 pounds
- Trays may also be pulled
- Climbing stairs or a ladder to change prices on signs, wash walls, perform maintenance
- Navigation of five or more flights of stairs during delivery
- Stooping/bending at the pizza assembly station
- Forward bending at the front counter and when stocking ingredients
- Crouching/squatting to stock shelves and to clean low areas
- Reaching above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves
- Reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes
- Reaching forward when obtaining topping ingredients, cleaning work surfaces, or answering phones
- Deliver pizzas within a designated delivery area
- Deliver flyers and door hangers
- Valid driver's license with safe driving record meeting company standards
- Access to insured vehicle which can be used for delivery
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