General Dallas - Northern Dallas
On-siteDallas, Texas, United States or Allen, Texas, United States
Job Summary
Manage day-to-day studio operations by implementing company strategies, delivering consistent service standards, and responding to all client inquiries. Drive studio performance through analyzing sales, utilization, and retention metrics while executing local marketing initiatives to exceed acquisition goals. Lead people management by overseeing hiring, creating staff schedules, and fostering relationships with local fitness communities and corporate partners. Maintain inventory, host team events, and ensure all business areas are fulfilled. Complete the JETSET Pilates training program and instruct an average of 8 classes weekly while being present for a minimum of 25 classes.
Required Qualifications
- JETSET Pilates training program
- instructing 8 classes per week
- in the studio during class times for a minimum of 25 classes each week
- manage day-to-day operations of the studio
- implement company-wide strategies, policies, and procedures
- deliver positive customer service and a fitness experience consistent with the JETSET Pilates service standards
- Run reports and analyze metrics on key performance indicators, including sales, utilization, retention, expenses, and payroll
- Develop and execute local marketing initiatives to drive client acquisition and exceed studio-specific goals
- Ensure all client inquiries, issues, and concerns receive a positive and timely response
- Foster relationships with the local health, fitness, and wellness communities as well as key influencers and potential corporate partners
- Create, monitor, and maintain class and staff schedules
- Maintain inventory for supplies, retail, and beverages
- Plan and host team meetings and social events
- Oversee hiring of instructors and studio leads
- ensure career growth
- Drive studio performance on metrics like number of classes, utilization, first visits, and memberships
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