General Clerk III
$37,149–$37,149 year
On-siteSanta Fe, New Mexico, United States
Job Summary
Screen childcare assistance applications for completeness, identify over-payments, and place phone calls to clients regarding missing documents or signatures. Reconcile one-time payments and recoupments with distribution calculations, then close cases for clients that have not recertified by gathering supporting documentation and sending certification letters. Review paperwork submitted by clients for accuracy, interview clients to assess care needs, and determine eligibility to create placement agreements using internal databases. Assist with the distribution process, research payment issues for providers, and send correspondence to both parents and childcare providers while maintaining confidentiality.
Required Qualifications
- 2+ years' experience working as an Administrative Assistant or Office Clerk
- High School degree
- Must be able to pass a background check
- Significant experience with office management and daily operations
- Ability to maintain confidentiality
- Good practical experience with MS Office
- Excellent knowledge of office equipment
- Strong verbal skills
- Strong organizational and time-management skills
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