General Clerk III - 542795

Greet and check-in applicants, verify their identity and required documents, and answer general inquiries to ensure the check-in process is performed timely. Maintain accessible written information on program requirements and enrollment processes to assist the public and program members via phone or in person. Check applicant-supplied information by accessing government databases and notify inspection staff of any adverse information. Compile data to provide daily performance reports reflecting activities performed by CBP officers and Contractor staff, and schedule interview appointments in the Trusted Traveler Programs Internal. Assist the public with creating accounts, submitting online applications, activating membership cards, and updating mailing address or license plate information. These onsite positions are based in Derby Line, VT, and require a U.S. Citizen with an Active Tier 4 Public Trust background.