General Clerk III - 542780

Greet and check-in applicants, verify their identities, and confirm required documents to complete transactions. Maintain accessible written information on program requirements and enrollment processes to assist the public and program members via phone or in person. Notify inspection staff of any information that could adversely affect an application and check applicant-supplied information by accessing government databases. Compile data to provide daily performance reports reflecting activities performed by CBP officers and Contractor staff. Schedule interview appointments in the Trusted Traveler Programs Internal system and assist the public with creating accounts, submitting online applications, activating membership cards, and updating mailing address or license plate information. This onsite role in Houlton, Maine, supports the Federal Government's Trusted Traveler Programs.