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TeleSolv ConsultingPosted 1 month ago

General Clerk III - 542778

$41,621–$41,621 year

On-siteFort Pierce, Florida, United States

Full TimeHigh School Or EquivalentSmall

Job Summary

Greet and check in applicants, verifying their identity and required documents to complete transactions. Maintain up-to-date written information on program requirements and enrollment processes to assist the public via phone or in person. Check applicant-supplied information by accessing government databases and compile data to provide daily performance reports reflecting activities performed by CBP officers and contractor staff. Schedule interview appointments in the Trusted Traveler Programs Internal system and assist the public with creating accounts, submitting online applications, and activating membership cards. Notify government inspection staff of any information that could adversely affect a person's application. This onsite position in Fort Pierce, FL, supports the Federal Government's Trusted Traveler Programs and requires a Tier 4 Public Trust background investigation.

Required Qualifications

  • U.S. Citizen
  • Willing to go through an intense background check
  • Active Tier 4 Public Trust, or the ability to obtain and maintain one
  • High school diploma or a General Equivalency Diploma (GED) from an accredited institution recognized by the U.S. Department of Education
  • Two (2) years of general administrative experience with customer interface
  • Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio)
  • Two (2) years of related undergraduate study may substitute for experience
  • Able to disclose COVID-19 vaccination status and abide by contract/department's COVID-19 guidance when accessing any facility

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